Privacy policy
At La Lusso Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
By using our website, you agree to the practices described below.
Information We Collect
When you interact with our website, we may collect:
Personal Information
- Name
- Email Address
- Phone Number
- Billing and shipping address (when provided)
Inquiry & Order Details
- information submitted through contact forms
- Watch inquiries and purchase requests
- Communication history
We do not store credit card information on our servers.
How We Use Your Information
We use collected information to:
• Respond to inquiries and provide pricing information
• Communicate regarding watch availability and orders
• Facilitate transactions and coordinate secure payment methods
• Provide customer service and support
• Improve our website experience and offerings
• Send marketing communications (only with your consent)
SMS & Marketing Communications
If you provide your phone number, we may contact you regarding:
• Order updates
• Availability notifications
• Transaction confirmations
Marketing messages are only sent with your consent.
You may opt out at any time by replying “STOP” or contacting us directly.
We do not sell or share phone numbers for third-party marketing purposes.
Cookies & Analytics
Our website uses cookies and analytics tools to:
• Understand website traffic
• Improve user experience
• Analyze trends and performance
You may disable cookies in your browser settings; however, some features of the website may not function properly.
Information Sharing
We may share information with trusted service providers such as:
• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics platforms
These providers are required to protect your information and use it only for operational purposes.
We do not sell personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no online transmission or storage system can be guaranteed 100% secure. By using our website, you acknowledge this inherent risk.
Your Rights
Depending on applicable law, you may request to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
To make a request, please contact us directly.
Florida Residents
La Lusso Co. operates in the State of Florida. Information collected is handled in accordance with applicable state and federal privacy regulations.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.